Read through our photobooth FAQs to help you understand more about our services. You’re always welcome to email and chat with us, too!
Can the photobooth be used outside?
Yes! We do require the booth to be covered, though, as this controls lighting (and gives much nicer photos) and protects from quick changes in the weather.
With that being said, we do need access to power still! So make sure there’s a power outlet nearby.
How far in advance should we book?
As soon as you know you want our services. People are all over the map when it comes to how far in advance to book a photobooth; some folks book it months in advance and some just a few weeks in advance.
Do you need wi-fi access?
Yes! Our booth requires wi-fi access in order to drop the photos directly to your guests phones. Most venues and locations have wi-fi that we can access.
If wi-fi is not available, a hot-spot upgrade can be purchased or the images can be saved to a queue and sent as soon as we get back to the office.
How many people fit in the booth?
Our photos are vertical and depending on how creative you get, you can fit up to 5-6 people in the frame!
The booths are open-air so you can back up and get closer to accommodate group sizes.
WHAT IS THE CANCELLATION/COVID POLICY?
Do you offer discounts?
We try our best to offer the most service for the lowest price and balance that with the understanding that some days and times are higher in demand than others. We offer a 25% discount for all clients who are also booking wedding photography packages with us. For clients who are booking standalone packages (no other photography) we may be able to work within a different budget if your event is occurring on non-peak times such as weekdays or during the day. Reach out and chat with us!
Do you print?
We do not offer printing directly from the unit; our booth is designed to specialize in instant image dropping.
If you have images you want to print you can download the images and print at your favourite lab or from our digital guestbook, but we do not offer onsite printing.
…besides, people leave prints all over tables and forget them after the event.
What is ‘Idle Time’ and what does it cost?
Idle time is when you need an extra early setup but the booth doesn’t start operating until later in the day. It’s there, it’s ready to go, and the attendant sticks around for security until the booth is ready to operate. Idle time is $40/hour.
How long does it take to set up
and tear down?
Setup can be as quick as 45 minutes when there is no background or prop table to set up or 1.5 hours for full setup. Tear down is typically quicker and
What is the payment structure?
We require a 30% non-refundable payment to hold your date and the remaining balance is due 30 days prior to your event.
Payments can be made by credit card.