Photobooth FAQs

Read through our photobooth FAQs to help you understand more about our services.  You’re always welcome to email and chat with us, too!

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01.

Can the photobooth be used outside?

Yes!  We do require the booth to be covered, though, as this controls lighting (and gives much nicer photos) and protects from quick changes in the weather.

With that being said, we do need access to power still!  So make sure there’s a power outlet nearby.

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02.

How far in advance should we book?

As soon as you know you want our services.  People are all over the map when it comes to how far in advance to book a photobooth; some folks book it months in advance and some just a few weeks in advance.

03.

How do we book?

Booking starts by emailing us at [email protected] and we’ll initiate the process for you.

A contract needs to be signed and a retainer placed to secure your date.

04.

Do you need wi-fi access?

Yes!  Our booth requires wi-fi access in order to drop the photos directly to your guests phones.  Most venues and locations have wi-fi that we can access.

If wi-fi is not available, a hot-spot upgrade can be purchased or the images can be saved to a queue and sent as soon as we get back to the office.

05.

How many people fit in the booth?

Our photos are vertical and depending on how creative you get, you can fit up to 5-6 people in the frame!

The booths are open-air so you can back up and get closer to accommodate group sizes.

06.

WHAT IS THE CANCELLATION/COVID POLICY?

All retainers are non-refundable with final payment due 30-days prior to the event.  If you are cancelling for any reason before your final payment is due, your retainer remaind non-refundable.  Cancellations are not accepted after the final payment is made.

The exception to this is related to COVID/pandemic: In the event that it is known to be illegal to host your event due to forces beyond either parties control (like government mandates), you will be able to use any payments made with us as a credit for photobooth use in the next 12 months or to convert as a credit for photographic services (family photos, engagement photos, just-because photos, etc.)  There’s always a reason to have a photobooth – they’re so much fun!

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07.

Do you offer discounts?

We try our best to offer the most service for the lowest price and balance that with the understanding that some days and times are higher in demand than others.  We offer a 25% discount for all clients who are also booking wedding photography packages with us.  For clients who are booking standalone packages (no other photography) we may be able to work within a different budget if your event is occurring on non-peak times such as weekdays or during the day.  Reach out and chat with us!

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08.

Do you print?

We do not offer printing directly from the unit; our booth is designed to specialize in instant image dropping.

If you have images you want to print you can download the images and print at your favourite lab or from our digital guestbook, but we do not offer onsite printing.

…besides, people leave prints all over tables and forget them after the event.

09.

What is ‘Idle Time’ and what does it cost?

Idle time is when you need an extra early setup but the booth doesn’t start operating until later in the day.  It’s there, it’s ready to go, and the attendant sticks around for security until the booth is ready to operate.  Idle time is $40/hour.

10.

How long does it take to set up
and tear down?

Setup can be as quick as 45 minutes when there is no background or prop table to set up or 1.5 hours for full setup.  Tear down is typically quicker and

11.

What is the payment structure?

We require a 30% non-refundable payment to hold your date and the remaining balance is due 30 days prior to your event.

Payments can be made by credit card.

12.

What do you need in terms of space
or access?

Why waste your money on prints that people leave behind?  Digital is the way things are going!!

or full setups that include backgrounds and prop tables, we can work in as small as a 9×9 space.  Without a background or prop table, we can work in spaces as small as 5×5!

We do require a power outlet within 30 feet (but the closer the better) and like mentioned previously, we do require wifi access.  We have our own prop table but if the venue wants to provide one we’re okay with that!

Most importantly, we require elevator access.  The equipment is exceptionally heavy and if stairs are required during any part of the loading, unloading or setup, additional attendants will need to be hired.

Your party guests deserve
amazing entertainment; book your
photobooth today!